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In the 1930s, the Grand Budapest Hotel is a popular European ski resort, presided over by concierge Gustave H. (Ralph Fiennes). A junior lobby boy, Zero (client Tony Revolori), becomes Gustave’s friend and protege. Gustave prides himself on providing first-class service to the hotel’s guests. When one of Gustave’s lovers dies mysteriously, Gustave finds himself the recipient of a priceless painting and the chief suspect in her murder.